Social media is a very good way increase your business, one can get a positive, organic result by using social media. This can increase the scope by integrating video into the customer journey. Video about the company or the client will increase the credibility of the site.Integrating video into the customer journey will help in creating and engaging the clients or customers in a better way. Video is the best and the fastest way of engaging the customers. Video can replace the advertisements as they have a lot of potential. Main advantage of the videos is  it gives a personal touch to the clients. Personalised videos give a very good connect to the clients as well as competitors as this gives an added advantage of the personal touch over them. Integrating the videos with the customer journey is in demand now as it increases the integrity of the site. Connecting videos to the site will help the site grow  faster and better in a organic way.
Creating videos integrating video into the customer journey will tell the whole story about the company in a few words that will need huge content. Videos should be posted on social media sites also that will create a good brand image on the social media also which is the need of the hour.